Integrated Quality, Environment, and Occupational Health & Safety Policy
The Management of HISPANO DEL CID, S.A. (HICID), aware of the obligations imposed by Quality Assurance, Environment, Occupational Health and Safety, Energy Efficiency, Road Safety, and Universal Accessibility standards:
- UNE-EN-ISO 9001
- UNE-EN-ISO 14001
- UNE-EN 13816
- ISO 45001
- UNE-EN ISO 50001
- UNE-ISO 39001
- UNE 170001
Reaffirming its business philosophy of satisfying customer needs and expectations since its foundation, declares and communicates throughout the organization its Integrated Quality, Environment, and OH&S Policy consisting of:
- Satisfying customer needs.
- Informing customers of any circumstance that may cause delays or non-compliance in service delivery.
- Accepting responsibility for any harm caused to customers by our actions.
- Treating customer complaints with the highest priority.
- Complying with all applicable legislation and other subscribed requirements related to operations, environment, occupational health and safety, road safety, energy efficiency, energy use and consumption, universal accessibility, and DALCO criteria.
- Protecting the environment and preventing pollution by controlling and reducing pollution generated and properly managing waste.
- Minimizing the consumption of natural resources and energy.
- Identifying and evaluating environmental aspects arising from core activities and focusing actions on those with the most significant impact.
- Maintaining continuous improvement in services and environmental, energy, accessibility, and road safety performance.
- Providing safe and healthy working conditions to prevent work-related injuries and health deterioration.
- Eliminating hazards and reducing OH&S risks.
- Encouraging consultation and participation of workers and their representatives.
- Ensuring the availability of information and human and technical resources necessary to meet management system commitments and achieve established objectives.
- Supporting the acquisition of energy-efficient products and services.
- Supporting design activities that improve energy performance.